This document explains how Hailo Network Limited processes information about you which is personally identifiable (“Your Information”) when you use the Hailo app or website (“Hailo”), whether you are a driver, passenger or simply a visitor.
Hailo Network Limited is registered as a data controller for the purposes of the Data Protection Act 1998.
If you have any queries about how we use Your Information or have a complaint, please contact us.
We may collect and process the following data about you:
We never disclose driver reporting information to anyone (except pursuant to a court order or otherwise where required by law).
We only disclose Your Information (other than driver reporting information) as follows:
You should take care when using any Hailo social networking features since the information you choose to make available can be seen by other users in the selected group. We do not monitor the use of such features in the normal course of business although we reserve the right to do so at our discretion.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Your Information, we cannot guarantee the security of data transmitted to the Service; any transmission is at your own risk. Once we have received Your Information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of such information, please contact us. We may make a small charge for this. You may ask us to correct or remove information you think is inaccurate by contacting us. We hope you will be happy with the way we handle your information but if not you have the right to complain to the Information Commissioner if there is a problem - for more information visit www.ico.gov.uk.
We do use certain cookies and other similar technologies as part of our Hailo services. The cookies used are session cookies for the purpose of enabling you to use the service (for example to enable you to complete a registration or access information). You can choose to disable cookies (through your browser or device settings) although you should be aware that this may prevent you from being able to use all parts of Hailo. For more information on cookies and similar technologies, how we use them and how to disable them see www.allaboutcookies.com.